We will refund your fee payment and cancel your evaluation or report, less a US $10.00 processing fee.  Please note, FACS does not issue refunds once the evaluators have started working on the evaluation.  Please email us at hello@facsusa.com and allow up to 5 days for this to be reflected in your account.  Please let us know if we can be of any further assistance in the future!

Please be sure to include your FACS Identification number in all correspondence.